MLREMS Help Desk

Knowledgebase

MLREMS > MLREMS Help Desk > Knowledgebase

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Reprint quiz results

1) Make sure you're logged in. 2) Click on 'Education' tab in the horizontal drop-down menu at the top of the page, then 'Online Training' and 'My Online Training Results'. 3) Click on the bar g...

Difficulties viewing videos

Video on the MLREMS.org website is supported on Internet Explorer 7 or 8 and Safari. If you have difficulty viewing any video, please use one of these browsers. If you have trouble with streaming due ...

Resetting your password

There are three ways to change your password: 1) If you are already logged in to the site, click on the 'Settings' tab in the welcome menu in the left hand column of the page. In the 'New Password...

You received a login error about a cookie

This error occurs when you have conflicting cookies saved on your system. To fix this problem, simply click on the 'click here' link in the error to destroy the cookie that is causing the conflict. Yo...

All you can see on the site is, "No news items at the moment - please check back soon."

This is caused by your account information being corrupted in the database. To permanently fix this problem, go to MLREMS Help Desk and click 'Submit a ticket' near the top of the page. In your descri...